Search for the font that’s affected, highlight it, and copy it someplace else for backup purposes just in case. Once you identify the affected font, open a Windows Explorer window and navigate to C:\Windows\Fonts. So after the copy/paste of the entire message the first time, close Word, then reopen it before beginning your sectional diagnosis of the email content. Keep in mind that after the error appears once, you’ll need to close Word to provoke it to appear again. In my client’s case, it was the Papyrus font that was bad. This was much easier than attempting to step through an affected document and identify manually which font might be to blame based on differences in appearance. What I did was to highlight small sections of an affected email message and copy and paste them individually into a new Word document until the error message appeared. So, instead, you’re left to identify the affected font on your own and then take action. The System File Checker also doesn’t fix anything. You might think that simply reinstalling all system fonts would correct this problem, but as I discovered, it sadly does not. Word will complain that “There is insufficient memory or disk space. Knowing this is half the battle-but unfortunately, it’s only the start of the process you’ll need to follow in order to fix it.Īs the folks over at Kinetic Computer Services explain, copying and pasting the entire contents of an affected message into Word (Close Word if open, CTRL+A + CTRL+C to copy, then reopen Word and paste using CTRL+V) will generate a related (but different) error if you wish to confirm that this is actually the case. So, what’s the deal? As it turns out, this problem is caused by a corrupted font. However, it won’t necessarily affect all email messages. The problem persists regardless of which printer is selected-even if it’s a default built-in virtual printer such as Microsoft Print to PDF or the XLS printer. You might need to reinstall this printer. There is a problem with the selected printer. A client’s PC refused to print any email within Outlook (in her case, Office 2013 version, but the same problem persisted in Outlook 365 prior to my correcting it). Today, I encountered an issue that was new to me.
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